I listen to a lot of Podcasts. I can’t tell you the number of times the hosts have responded to criticism and comments from listeners by basically saying “Hey, it’s free, so quit your bitching.” This bothers me for several reasons. Firstly, it’s basically a big “fuck you” to the listeners that’s basically saying “I don’t really care what you think. You aren’t paying so you have no say in what we do.”
Now, I can see the logic here and it is true. I can do my own podcast any way I want and if I’m putting it out for free, you have no “right” to have input into it. However, here’s the thing: I want you to enjoy it and would genuinely like to know what people like and don’t like and how I can improve it. Sure, no matter what you do, you are never going to please everyone and will always have trolls and ass-hats who don’t really give any useful, intelligent feedback and just say “you suck,” or “eat a bag of dicks.” I’m not talking about them They are sad people who just want to make everyone else as miserable as they are and are jealous of any success and happiness that other’s have. But for people who really care and are submitting legitimate, constructive feedback, I would think that should be welcomed and considered.
I listen to a lot of Kevin Smith’s Podcasts on the SModcast network as well as Chris Hardwicke and the Nerdist podcast and have refrained from sending my personal comments to them because I am actually a fan and didn’t want to be dismissed or looked at as a “dissenter” or jerk who has the nerve to critique a free podcast, when the irony is that I want to help because I like them.
As an artist and a creator myself, I often tell others that the trick is to be open to all criticism while also not feeling like you have to act on everything. You need to be open minded enough to actually take it in and consider it, and then take what you think serves you. I’ve seen others go the other way and get overwhelmed because they feel the need to take every piece of advice and eventually lose their own vision and their project becomes a frankensteinian monster as they try to change everything that anyone thinks they should change and it’s no longer cohesive or true to their vision.
For example, I wrote a screenplay and I got a lot of very good feedback on it. After consideration, I found a lot of it was good, valid and helpful. Some of the other bits may have been good feedback but just didn’t fit the my own vision or the film I was trying to make. Then there was some feedback that I just had to discount because it was obvious that my film just wasn’t for those people and never would be. It’s a tough balancing act. To have a vision but be flexible and open to things that, in the end, may improve it.
This just as easily applies to Facebook or anything “free” (I won’t bother getting into the semantics of ads and such and whether something is really “free,” etc.) Stop using “Fuck you, it’s free” as an excuse to dismiss feedback. Criticism is not always from hostile people who are just jealous because they can’t do what you’re doing. Which brings me to another point: Also stop with the “I don’t see you doing it. If you think you know better, go out and do it yourself.” I think this argument is also a defensive, invalid response.
I don’t want to be an architect. That doesn’t mean I won’t have opinions and feedback on the design of a building. In fact, I posit that feedback from those outside the industry is equally valid. People who don’t see something in such detail with all it’s moving parts and such may have some great feedback you can’t see because you’re too close. You see behind the curtain. You know all the workings. They just see the overall picture or effect which could be very beneficial. Not everyone wants to be an actor/musician/podcaster/etc. But again, that does not invalidate their feedback and in fact may make it more valuable in certain ways.
To be absolutely clear, I LOVE Kevin Smith and Chris Hardwicke. I only mention them because I listen to so many hours of podcasts from them and they can both get a bit defensive and prickly and employ these responses I’ve mentioned here. I do understand it, and have reacted that way myself in the past, but it’s purely an ego defense mechanism. I’ve had constructive criticism I would have liked to have submitted and agreed with some of the criticism I’ve heard them cite and dismiss, but didn’t feel like I could contribute without being dismissed as one of the “uncool kids” even if I tried to present it non-confrontationally in a constructive way.
If you are putting something out into the world, then chances are you want acceptance and for people to enjoy it. Few people create something, legitimately just for themselves, to enjoy in solitude with no care whether others enjoy it as well. So let’s all put our egos aside and listen with an open mind and an open heart. Sometimes what is perceived by the ego as a hostile attack, is a friend reaching out a hand and wanting to help.